We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (17)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
10 Nov 2018 13:54
Сумка замечательная, Качество без вопросов, полностью соответствует тому что хотел! Отправили товар в день оплаты - молодцы! За это СПАСИБО!!! НО отправлять товары СДЕКом (хочется назвать по матушке) это предел. По Китаю посылка шла на оленях - т.е. СДЕКом 24 дня, всего 31 день. И то если бы не посмотрел на сайте Али и СДЕКа что посылка лежит у них на складе наверное забрал бы еще через месяц - ни сообщения ни звонка. Поехал сам - Адрес офиса СДЕКА на сайте в городе не соответствует действительности, фирма "рога и копыта" переехали в полупустой офисный центр 3 месяца назад. Вдобавок получил посылку вскрытую заклеенную скотчем что не в первый раз - благо когда резали сумку не задели. Пожелание продавцу - Кем доставляется Ваш товар - на 50 % лицо Вашей компании.
10 Nov 2018 12:25
I'm very satisfied
10 Nov 2018 06:08
Nice,but very very small
8 Nov 2018 00:09
Quickly. The quality is good. Recommend.
3 Nov 2018 01:49
31 Oct 2018 21:19
Great bag! I love it! Very high quality, carefully sewn, good fabric is thick, no smell. Not bulky-every day for the gym is fine, super, compartment for shoes roomy-Climbed spanking and running + holes for ventilation, three zippered pockets, handle connected Velcro. Arrived in 2,5 weeks, could and faster, but the local service delivery sdek long kept it on the transit stock-had with them swear
31 Oct 2018 06:46
Bag small it is more in the
30 Oct 2018 12:22
The small bag. The quality is excellent
26 Oct 2018 02:36
Good bag. Not big, not small. This kind of wanted. Zipper all is ok
24 Oct 2018 23:18
22 Oct 2018 08:07
The Parcel was a long time more than two months, sewn bag very good, well thought, that will be more, was small, because of this 4 stars.
19 Oct 2018 05:37
Come in 2 weeks, the quality is good, do not stick out, zipper all work, of the bag: the size is just for carry lunch, dinner and lunch for a day.
17 Oct 2018 06:05
17 Oct 2018 05:09
Excellent small bag.
16 Oct 2018 03:25
Small but well solid
11 Oct 2018 21:23
Good quality bag, what I wanted. Pleasantly surprised by the delivery of the goods to the apartment.
11 Oct 2018 05:09
5 Oct 2018 23:02
Super bag for lunch wearing one but it's a side Korman for shoes in the entire bag and fast delivery as normal
30 Sep 2018 17:01
Mega quickly came, small, but such a need.
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