We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
10 Nov 2018 06:27
пришло за 10 дней до Крыма ,товар супер
10 Nov 2018 05:47
все супер:) очень быстро все пришло, отличное качество, рекомендую
9 Nov 2018 02:50
Was missing small picture example but so very satisfied with the quality
9 Nov 2018 02:41
The parcel came very fast, the picture is quite simple to attach to my daughter. The store is kind and attentive.
7 Nov 2018 05:07
Nice pict, hope can finish the painting soon and same with picture
2 Nov 2018 12:56
2 Nov 2018 07:51
The Seller sent quickly realized this week to SF
2 Nov 2018 06:27
Arrived in 20 days in Italy
31 Oct 2018 05:51
Already begun and super product. The stretched will be gorgeous. I recommend
30 Oct 2018 13:12
28 Oct 2018 12:33
I bought two, so I have not yet start with this
23 Oct 2018 00:15
Unfortunately the picture my left latviyu there was gone :( but after the expiration of the protection order I open a dispute and Ali returned the money. Will order again.
18 Oct 2018 22:10
IN one day made six shopping, this came first. Baby Happy.
18 Oct 2018 09:30
The Picture is very like children, and hence we are adults. Came very quickly. Thank you so much. Recommend!
18 Oct 2018 03:25
Paint small, lacked
18 Oct 2018 02:43
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